11 Things Parent Ambassadors Need to Know

Is it possible to have a group of extremely enthusiastic and well-informed parents who make lousy ambassadors? The answer is yes. Why? Because when it comes to successful ambassadorship, knowledge takes a back seat to passion. Ambassador training in many schools is...

The 6 universal truths of retention

Many enrollment, admissions and marketing leaders find themselves knowing that retention is a priority but uncertain of where to start. The fact is that there are many possible approaches to retention. The late Rheu Stakely used to advocate for retention being...

10 recruitment benefits of segmentation

For those involved with enrollment and admissions, the idea of focusing recruitment efforts on target segments is not new. But that doesn’t necessarily mean it’s happening. So, here’s a little dose of motivation. Knowing more about the benefits of...

3 keys to successful ambassadorship

Whether your existing parent ambassador program isn’t producing the results you hoped for, or whether starting an ambassador program is high up on your to-do list, there are three factors that need your attention. The three keys to a successful parent or student...

The Parent Experience Prescription

The Parent Experience (PX) at your school has the potential to be the greatest contributor to retention, ambassadorship and enrolment success. That’s why schools should be giving some serious thought what their PX prescription will be. An e-book that I collaborated on...