There’s something going on with your prospective parents and some of your newer parents. You may not know exactly what it is by I bet you recognize some of the symptoms. The diagnosis is that we’re on the cusp of a generational shift. Here’s just a bit of background....
–> Branding is complicated. It’s time consuming. It can be damn expensive. So, selling your boss or your board on the idea of engaging in a branding project can be a monumental task. But here’s what makes it even harder. Most people don’t know what a brand...
You may never have heard of it, but “unboxing” is not only all over YouTube, it may be a great way of achieving marketing success at your independent school. There’s a video on YouTube that shows a pair of hands unpacking five cartoon branded plastic eggs...
My suggestion to most schools is to stop whatever marketing you are doing and re-consider everything. The impetus for this unusual advice was the plethora of independent school radio ads I heard this year. It seemed to me that twice as many schools as last year were...
Forget about customer satisfaction. Your real goal ought to be customer transformation. Every now and then you come across an idea that is just brilliant. Do yourself a favour and read a Harvard Business Review post from a couple of years ago called, “Who Do You...
It takes a person to do that. I read an article last week that promoted the use of content marketing in automobile sales. It started by detailing the way the Internet has changed the relationship between salesperson and customer. Salespeople used to have exclusive...
